Refund policy

Refund Policy:

At AzBabyWorld.com, we are committed to providing excellent customer service and ensuring your satisfaction with our products. Below is our refund policy, designed to adhere to standard business practices and consumer rights:

1. Eligibility for Refund:
   • Products must be purchased directly from AzBabyWorld.com.
   • Refund requests must be initiated within a reasonable period from the date of delivery, typically within 30 days.
   • The product must be in its original condition, with all accessories, tags, and packaging intact.
   • Personalized or custom-made items may not be eligible for a refund unless they arrive damaged or defective.
2. Refund Process:
   • Customers can initiate a refund request by contacting our customer support team through [contact email/phone number] and providing their order details.
   • Customers should state the reason for the refund request and any relevant information to facilitate the process.
3. Refund Approval and Timeline:
   • Once the refund request is received and verified, we will notify the customer of its approval or rejection.
   • If approved, the refund will be processed through the original payment method within a reasonable timeframe, generally within 5-7 working days. The actual refund timeline may vary depending on the payment provider.
4. Non-Refundable Items:
   • Certain products may not be eligible for a refund, including:
     • Gift cards or promotional vouchers.
     • Downloadable digital content.
     • Perishable goods or items with an expiration date.
     • Products damaged due to mishandling or misuse.
5. Shipping Costs:
   • Shipping costs for returning items are generally non-refundable. If a customer receives a refund, the original shipping charges (if applicable) will be deducted from the refund amount.
6. Damaged or Defective Items:
   • In the unlikely event that a customer receives a damaged or defective product, they should contact our customer support team immediately. We will arrange for a return and replacement at no additional cost.
7. Policy Changes:
   • AzBabyWorld.com reserves the right to modify or update this refund policy at any time without prior notice. Customers should refer to the latest version available on our website.

Please note that this is a general template, and it’s essential to customize your refund policy to comply with applicable laws, regulations, and Google’s specific requirements. You may want to consult legal experts to ensure your policy aligns with your jurisdiction’s consumer protection laws and industry best practices.